Privacy Policy

Last updated: July 2026

Who We Are

ReBookEasy is a product of Vorentoo Ltd, a company registered in England and Wales. When we refer to "we", "us" or "our" in this policy, we mean Vorentoo Ltd. If you have any questions about this policy, please contact us at hello@rebookeasy.com.

What Information We Collect

We collect information you provide directly to us when you sign up and use ReBookEasy, including:

• Your name and email address
• Your business name and contact details
• The names and phone numbers of your customers that you upload to the platform
• Last visit dates and reminder frequency preferences you set
• Payment information (processed securely by our payment provider — we do not store card details)

We also collect usage data such as login times, pages visited, and features used to help us improve the product.

How We Use Your Information

We use the information we collect to:

• Provide, operate and maintain the ReBookEasy service
• Send SMS reminders to your customers on your behalf
• Process your subscription and payments
• Send you service-related communications such as account updates
• Respond to your support requests
• Improve and develop our product

We will never sell your data or your customers' data to third parties.

Your Customers' Data

When you upload your customers' names and phone numbers to ReBookEasy, you are acting as the data controller for that information. You are responsible for ensuring you have the appropriate basis to contact those customers by SMS. We act as the data processor on your behalf.

All customer data you upload is stored securely on UK-based servers and is used solely for the purpose of sending reminders as directed by you.

Where We Store Your Data

All data collected and processed by ReBookEasy is stored on servers located in the United Kingdom. We take appropriate technical and organisational measures to protect your data against unauthorised access, loss or destruction.

How Long We Keep Your Data

We retain your account data for as long as your account is active. If you cancel your account, we will delete your data within 30 days unless we are required to retain it for legal or regulatory reasons. You may request deletion of your data at any time by contacting us at hello@rebookeasy.com.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict our processing of your data
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at hello@rebookeasy.com.

Cookies

We use essential cookies to keep you logged in and to ensure the platform functions correctly. We do not use advertising or tracking cookies.

Changes To This Policy

We may update this policy from time to time. We will notify you of any significant changes by email or via the platform. Continued use of ReBookEasy after changes are made constitutes your acceptance of the updated policy.

Contact Us

Vorentoo Ltd
Email: hello@rebookeasy.com